Forums/Domain and Email Support

Unblocking Mail Boxes

Daniel Foster
posted this on June 07, 2011 10:10

When a large email has blocked your mil boxes from receiving further emails then this solution can be used to solve this.

Open your web browser and enter the following address into the website address field:

 

Unblocking_Mail_Boxes.png

 

Once there you will be confronted by a login page, enter your e-mail credentials to reach your web mail account.

 

 Unblocking_Mail_Boxes1.png

 

Once in your email account a screen similar to the screen shot below will be shown:

 

Unblocking_Mail_Boxes2.png

 

Next search through your mailboxes and look for a large email that is blocking the rest of your messages from being retrieved. When you have found this message delete it.

 

Now either wait for your email to send and receive or refresh your mail yourself.

 

You should find that you can now receive email.